New Zealand

We use a tracked courier service, and a tracking number will be provided once your item has been dispatched.

Please note that we are unable to ship to PO Box addresses. Kindly provide a physical address where someone will be available to receive the parcel.

International

While NZ Post remains our primary international shipping provider, we now also offer an EXPRESS shipping option — a faster and more secure alternative.

Please note that the express option will not appear in the standard shipping selection at checkout. Instead, we've added a separate field where you can indicate your shipping preference.

To proceed:

1. Please complete your purchase using the NZ Post shipping rate at checkout.

2. If you've selected the express shipping preference, we’ll obtain a quote for you as soon as possible.

3. Alternatively, feel free to email or message us directly — we’re more than happy to provide a custom shipping quote.

We are not responsible to pay customs duties for international orders. If the value of your purchased products + shipping is over than the limits of the each country’s customs policy, you may be charged a customs duty. Please look up your customs policies before purchasing the item.

• Please check your parcel’s status occasionally so that you don’t miss your delivery. We do not cover the re-delivery fee if the parcel gets sent back due to your late collection after you missed delivery and the parcel went to a local courier depot.