New Zealand
We use tracked courier. A tracking number will be provided once the item has been dispatched.
We can not send to PO addresses. Please provide a physical address that someone can receive the parcel.
International
While we are still keeping NZ Post for as a main international shipping service for us, we also provide Fedex service, which is a much faster and safer option. We recommend to upgrade to Fedex service if you would like to receive items within a week once you have ordered. However, additional charge will be applied. The Fedex option will not be coming up when you are choosing a shipping option, but I have made an additional field to choose your shipping preference. So please make a payment with NZ Post shipping rate when you checkout, then we will get a quote for you ASAP if you chose the option that you would like to get a quote for Fedex service. Or send us an email or message us. We are more than happy to provide a shipping quote for you.
Please send your address here and we will get a quote for you shortly.
We are not responsible to pay customs duties for international orders. If the value of your purchased products + shipping is over than the limits of the each country’s customs policy, you may be charged a customs duty. Please look up your customs policies before purchasing the item.
Please check your parcel’s status occasionally so that you don’t miss your delivery. We do not cover the re-delivery fee if the parcel gets sent back due to your late collection after you missed delivery and the parcel went to a local courier depot.